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Employee Info

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Employee and Family Assistance Program (EFAP)

NOTE: On April 1, the contract for delivering the Employee and Family Assistance Program (EFAP) moved to a new provider. FSEAP has taken over service delivery from Morneau Shepell. Services in the Yukon are coordinated and delivered by Many Rivers Counselling & Support Society, an fseap network member.


The Employee and Family Assistance Program (EFAP) provides eligible Yukon government employees with immediate and confidential help for any work, health or life concern.

Whether you want to address personal, family or work related concerns, we can assist you in taking the steps that can lead to meaningful change. Call us to get started. Our lines are open 24 hours a day, 7 days a week.

Choose from a variety of delivery methods to best suit your comfort level and lifestyle including in-person, over the phone and by video conference. We also provide access to self-guided online resources.

Through your EFAP, you can access experienced Masters level counselling professionals who can help you manage well-being, overcome addictions, enhance relationships and succeed at work.

As a Yukon government employee, you and your immediate family have access to the EFAP at no cost. To ensure your privacy and confidentiality, fees for the EFAP service have been paid in advance by the Yukon government. Up to 7 assessment and counselling visits with an EFAP counsellor are available to employees and employees' family members. You may split these 7 sessions among your family members however the maximum is 7 sessions in total.


Confidentiality and privacy are assured, within the limits of the law, to each employee and dependent family member who uses the EFAP. Contact is made directly to FSEAP with no information on individual cases being reported back to YG.

For more information, visit Employee Info on Yukonnect (Yukon government employee access only)

Access your EFAP anywhere 24/7

Contact FSEAP, the EFAP provider

Call 1 867 668-EFAP (3327) OR 1-800-667-0993

The 1-800 number will go directly to fseap in Vancouver. The 867 number will go to Many Rivers during regular business hours.

On April 1, 2018, FSEAP took over delivery of the Employee and Family Assistance Program from Morneau Shepell.